Engy

Refund Policy

Effective July 10, 2026

We want the plan you choose to be worth it. This policy explains how refunds and cancellations work for each plan. It’s meant to be simple and fair.

Recurring plans: Monthly & Quarterly

Lifetime: one-time purchase

Billing errors

If you were charged in error (for example a duplicate charge or a charge after a confirmed cancellation), contact us and we’ll investigate and correct it, including a refund where appropriate. This is separate from the discretionary refund terms above.

How to cancel or request a refund

Please contact us before filing a payment dispute or chargeback. We can almost always resolve billing issues faster directly, and a resolved request is better for both of us.

This policy is part of, and should be read together with, our Terms of Service.