Refund Policy
Effective July 10, 2026
We want the plan you choose to be worth it. This policy explains how refunds and cancellations work for each plan. It’s meant to be simple and fair.
Recurring plans: Monthly & Quarterly
- Cancel anytime. You can cancel from the “Manage subscription” link in your account at any time.
- Access until the period ends. When you cancel, you keep full access until the end of the billing period you’ve already paid for. You are not charged again after that.
- No partial refunds. We don’t refund or prorate the unused portion of a billing period. Because you keep access through the end of that period, cancelling simply stops the next renewal.
Lifetime: one-time purchase
- 14-day refund window. If you’re not satisfied with a Lifetime purchase, contact us within 14 days of the purchase and we’ll refund it, at our reasonable discretion.
- After 14 days. Lifetime purchases are non-refundable once the 14-day window has passed.
Billing errors
If you were charged in error (for example a duplicate charge or a charge after a confirmed cancellation), contact us and we’ll investigate and correct it, including a refund where appropriate. This is separate from the discretionary refund terms above.
How to cancel or request a refund
- Cancel a recurring plan: open Settings in the app and use “Manage subscription,” which takes you to the Stripe customer portal.
- Request a Lifetime refund or report a billing issue: email engydevsupport@gmail.com from the address on your account, and include the approximate date of purchase.
Please contact us before filing a payment dispute or chargeback. We can almost always resolve billing issues faster directly, and a resolved request is better for both of us.
This policy is part of, and should be read together with, our Terms of Service.